About us

Part of the Horbury Group — providing repairs, maintenance and compliance services to a wide variety of sectors across the UK.

Working across a range of different environments our teams are able to successfully deliver the smallest of repairs or a large planned refurbishment. Our single service approach or multiple managed service process allows us to adapt our services to our clients needs.

Our long-standing relationships with some of the UK’s leading trade suppliers ensures we have the support of a vast technical provision to support our in house technical teams.

We provide regular reporting as standard including access to our web enabled reporting system so clients are always up to date with progress of the project. We measure our own performance through a suite of bespoke key performance indicators and actively develop new measures with our clients in line with their own requirements.

Quality matters to us and our Group ISO accreditations (9001, 14001, 45001) demonstrate our commitment to a structured project approach, the environment and health and safety.

We enjoy a high level of staff retention right through the Group, many of our tradesman and office staff have worked with us for over twenty years. We also have an active apprentice programme too partnering with our local colleges, aimed at developing a sustainable talent pool for the future.

Our teams are DBS checked where necessary and trained in basic safeguarding.

With a competitive pricing structure, we provide excellent value for money, being efficient, effective and economical.

We look forward to being of service.

Horbury Property Services

ISO

9001 · 14001 · 45001

How we work

What you can expect

A single point of contact

One team coordinating every trade, so you are not managing multiple contractors across the same building.

Evidence, not assurances

Every inspection and every penetration is captured electronically, giving you an auditable record for your golden thread.

Third-party accreditation

FIRAS accredited installation backed by Group ISO 9001, 14001 and 45001 certification.

People who stay

High staff retention across the Group — many of our tradespeople and office staff have been with us for over twenty years.

Safe around residents

Teams are DBS checked where necessary and trained in basic safeguarding as standard.

Value for money

A competitive pricing structure built on being efficient, effective and economical.

What our clients say

Trusted by housing providers, universities and the NHS

Horbury have been working with us on a compartmentation survey and remedial works programme for the last 9 months. Although it's been a challenging period of time during the coronavirus pandemic, I have found them to be helpful and flexible, re-programming works a number of times due to various periods of lockdowns. They have made good recommendations with regards to what options are available to us, including reviewing repair options over replacement when looking at fire doors. This has allowed us to extend our budget further. On-site, when there has been an issue I have found that they have reacted quickly to bring the problem to a fast resolution.
Nick BaileyProject Manager · Manchester Metropolitan University

We have had a strong working relationship with Horbury Property Services for the last 3+ years as they provide the passive fire protection works in our communal schemes. Horbury have installed certified fire doorsets for many of our Extra Care and supported living schemes as well as carrying out large programmes of compartmentation and maintenance. We have been impressed with their level of expertise in the areas of specialist fire protection. The quality of the firestopping and fire door installations has always been very high, and work has always been delivered in a professional manner within the agreed time scales and costs. Their accreditation under the FIRAS third-party certification scheme provides us with valuable reassurance of their competence. We would have no hesitation in recommending Horbury.
Elaine WaltersCompliance Officer · Broadacres Housing Association

Notting Hill Genesis and Horbury have been working closely for more than 2 years now, and our working relationship only continues to improve. Horbury are a pleasure to work with: personable, honest, and diligent across all of our dealings. We have entrusted them with a large portion of our remedial works and I look forward to continuing our progress together.
Sam EverardCompliance Lead of Fire Safety · Notting Hill Genesis

Accredited & Certified